| About Us This web site is owned and operated by MyKitchenBits who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: MyKitchenBits MyKitchenBits.com Watch Close Coventry CV1 3LN United Kingdom Phone: 02476 100800 or 552277 Fax: 02476 552299 Email: sales@mykitchenbits.com VATNo. 973 2582 94 Company number: <Put company number here> |
| Making A Purchase No contract has been entered into until we confirm availablity of your order as stock may have been sold out or specification been changed on new replacements from the manufacturer. All quotations are an invitation to the Buyer to place an order and do not constitute a legal legal offer. The purchacse order (which must be in writing) will be regarded as an offer and our confirmation willbe regarded as binding. Amendmants to orders will only be accepted 3 days after the receipt of the acknowledgement. Unless specifically agreed by us in writing (when accepting the order) special conditions contained in any purchase order will be excluded from the conditions of sale and cannot therefore form part of the conytractual conditions. Any express term, condition warrant or representation made by the Company shall be excluded from this unless it is made in writing by its lawfully authorised agent by and on behalf of the Company. |
| Shipping And Handling < Carriage is charged on a zone by zone basis. Check the map for delivery costs. Deliveries are usually made within 10 working days. Assistance will be required with unloading of heavy or large items and we only unload to the rear of the lorry, delivery is to the ground floor unless by special arrangement. ON DELIVERY PLEASE THOROUGHLY INSPECT THE GOODS AND REPORT ANY DAMAGES, FAULTS OR ERRORS IN THE ORDER TO US AS SOON AS POSSIBLE. Our kitchens are usually delivered using our own transport so damage is minimal. We cannot accept liability for damages or errors if goods have been fitted. We allow you 48 hours from receipt of the goods to notify us in writing of any discrepancies with the delivery. Any items not notified within this period will be chargeable. Where the goods are collected from the Company by the Buyer (or third party acting on behalf of the Buyer) the risk in the goods passes to the Buyer upon collection and thereupon all liability of the Company in the goods for loss or destruction, breakages, shortages or non-delivery shall cease. Report damages, faults or errors to the Customer Services Manager by email or letter as per the contact details section. In the unlikely event of damage, fault or error you will be entitled to an exchange. As all the kitchen furniture is mae to order we cannot accept cancellations or revisions once the order has been processed. Delivery dates are given in good faith and every effort will be made to ensure due performance, but we cannot accept responsibility for damages or consequential loss arising from circumstances beyond our control. "Delivered to site" is held to mean delivery to the nearest access point to the Buyers premises in the opinion of the Company's driver. Unloading from the vehicle must be effected by the Buyer's own labour force and lifting tackle. When a client fails to take delivery and the Company stores the goods on behalf of the Buyer, after one week has elapsed the Company will charge at the rate of £100.00 per week per purchase. The buyer may be subject to a site delivery charge. > |
| Delivery Schedule We will do our utmost to get your order delivered to where you want it as quickly as possible. Delivery times vary however products are usually delivered within 10-15 working days. For advance delivery details Email sales@tradekitchens.eu or call 02476 552277 or 100800. We advise against booking trades for installations until the goods have been received. No liability can be accepted for costs caused by late deliveries. mykitchenbits.com belongs to International Property Centre Ltd Trading as First Interiors, if you pay by credit card this is the name that will appear on your statement. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We will generally only deliver complete orders, however at certain times of the year (eg at Christmas) clients request part deliveries. In this instance a delivery charge may be levied for subsequent deliveries. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit SSL encryption. This encryption begins at the form where you are asked for your credit card details. They are only decrypted after they reach our computer, all that passes through the internet is a scrambled message. They are not held in clear text on any web site. Your information is not stored on an internet active computer so your details cannot be accessed by a third party. This system is the safest way to buy and is safer than passing your details over the phone lines and at least as safe as passing your card over a shop counter. The ordering system allows you to make several other choices of method to pay. You can pay by cheque or call us with your credit card details. Process your order through the system then select YOUR PREFERRED PAYMENT METHOD. The company accepting the payment is International Property Centre Ltd and that is what will appear on your statement. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02476 100800 or 552277 (International +44 02476 100800 or 552277) or fax us on 02476 552299 or write to us at MyKitchenBits.com Watch Close Coventry CV1 3LN United Kingdom |
| Privacy Policy MyKitchenBits do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
| Remittance Terms This web site is manged by First Interiors ( Midlands) Ltd this is what will appear on your credit card stament. All goods must be paid in full before despatch. All our invoices include VAT at 17.5% . Our VAT reg number is 973 2582 94 Because it is so important to us that you will be completely satisfied with your order when it arrives, we ask you to inspect all goods delivered immediately upon arrival, just in case any damage has been caused in transit, or if there is some other reason why you are not entirely happy with them. Our guideline time within which we would expect you to have inspected all goods is 48 hours after delivery. Only in very exceptional circumstances would we consider a longer period to be reasonable to justify allowing the return of goods where damage could have been discovered upon inspection. Finally, it is equally important that you do not try to anticipate delivery before it happens and get your fitters all lined up only to find they have no units, appliances or sink to fit! We strongly recommend you wait until all items have arrived before committing yourselves to installers and, at best, being disappointed and at worst being liable to pay the costs of wasted time. As stated above, we pride ourselves in being able to obtain good delivery dates, but there are all manner of reasons, over which we have no control, why an estimated arrival date may not be met. |
Purchase a kitchen through First Interiors and we will give you free granite worktops.